WHAT IS A SKIN CONSULTATION?
A skin consultation at Healing Hands is an in-depth 90-minute appointment that investigates what is actually driving a skin concern before any treatment is recommended. Rather than assessing the surface alone, the consultation explores diet, medication history and hormonal balance, alongside advanced skin analysis and diagnostic scans covering wrinkles, sebum, pigmentation, pore size, moisture and skin firmness.
A first tailored treatment is also delivered in the same appointment, determined by Jenna on the day, so results begin from day one rather than after a standalone consult with nothing to show for it.
What is a Healing Hands skin consultation for?
Most clients begin to see meaningful improvement within the first few months of starting the Beyond Acne Journey, with continued progress as the underlying cause is addressed. Because root cause acne treatment works with the body rather than suppressing symptoms, timelines are realistic rather than instant, and are mapped out specifically for each skin during the initial consultation.
Duration
90 mins with treatment.
Investment
Starting from $200.
In-person or virtual
Ascot clinic, in-person only. Unsure what you need? Book a free discovery call.
RESERVE YOUR CONSULTATION
This is the foundation every plan is built on, and the reason clients leave with a structured pathway rather than a single recommended product.
WHAT TO EXPECT?
What makes a Healing Hands consultation different from anywhere else?
Most clinics treat a consultation as a formality, a quick check before the treatment begins. At Healings Hands, the consultation is the methodology. It is where the actual skin diagnostic work happens, and where every decision that follows is earned, not assumed.
(01) Skin assessment
A detailed, microscopic analysis of the skin, examining wrinkles and fine lines, sebum and oil production, pigmentation severity, pore size, moisture levels and skin firmness.
(02) Exploring your skin history
A thorough conversation covering diet, medication history and hormonal balance, because the true cause of most skin concerns rarely sits on the surface alone.
(03) A personalised plan
A structured, written plan built specifically around the skin in question, with realistic timelines rather than vague promises.
(04) A detailed report of your skin, straight to your inbox
The scans, the analysis, all of it, lands in an email not long after, so there's always something to return to as things progress.
REAL CLIENT RESULTS
Want to see more of our unfiltered client results?
RESERVE YOUR HEALING HANDS CONSULTATION
A proper diagnosis is the only honest starting point. Everything that follows is built from here.
Limited spots available
Ready to book?
READ OUR FAQS
The questions we typically get asked before and during a consultation.
How much does a skin consultation cost at Healing Hands?
Every new client appointment at Healing Hands runs for 90 minutes and starts from $200. This includes a full skin consultation, diagnostic scans and a first tailored treatment determined by the practitioner on the day, so results begin immediately rather than waiting for a follow-up appointment. Pricing may vary depending on the journey, and is confirmed at the time of booking.
Is a consultation required before booking treatment at Healing Hands?
Yes. Every new client begins with a consultation, whether unsure where to start, considering a specific journey like Beyond Acne or Bridal Skin, or simply ready to finally understand their skin properly. This is not a sales appointment, and there is no obligation to book further treatment afterward.
What is included in a skin consultation at Healing Hands?
A skin consultation includes a full, one-hour skin and history assessment, advanced skin analysis, a personalised written plan, a detailed emailed report with scan results, and a $50 voucher toward Healing Hands skincare products.
What should I do to prepare for a skin consultation?
No preparation is required, but we encourage you to bring your current skincare routine with you so we can assess what you’re using.
What if I don't know which skin treatment I need?
That is exactly what the consultation is for. Jenna will guide the right pathway based on what the skin actually needs, not what someone thinks they should book.
Is there any obligation to book treatment after a consultation?
The consultation is a standalone appointment with no obligation to proceed further.
How long does a skin consultation take?
A standard skin consultation runs for one hour, allowing enough time for a thorough assessment, a personalised plan and any questions to be properly answered.
